Kroger Feedback allows Kroger’s customers to share their opinions based on their recent in-store shopping experiences.
The survey takes about 3 to 5 minutes to complete and is accompanied by a reward of 50 fuel points for your loyalty account.
It is an opportunity for the customers to voice out their experiences of their Kroger store.
Visit the kroger.com/feedback to enter the customer survey and get rewarded at the same time.
OR
The objective behind Kroger Feedback
The primary objective behind Kroger’s feedback is to gather knowledge about the customers’ opinions of the company.
By taking the Kroger survey, the customer cannot only provide their opinion but also directly contribute to improving the quality of services offered by Kroger and analyzing the areas requiring attention.
Kroger.com Feedback proves to be of paramount importance in elevating the overall customer experience and satisfaction.
Previously the Krogerfeedback survey was available at websites including Krogerfeedback.com, Tellkroger.com & Krogerstoresfeedback.com.
How to enter a KrogerFeedback Survey at Kroger.com?
Taking up the Kroger Feedback is a simple process and takes up to 5 minutes to complete.
The steps required to enter the Kroger Feedback survey at https://www.kroger.com/feedback are as follows:
Step 1: Visit the survey website. Go to www.kroger.com/feedback.
Step 2: Select your preferred language (English or Español).
Step 3: Enter the purchase receipt Information: Provide the entry ID, date of visit, and time of visit from your receipt.
In case, You do not have a survey entry ID on your receipt, provide the store’s phone number, date of visit, and time of visit.
Step 4: Finish the survey: Provide as much information as you can about your most recent shopping experiences and answer the questions honestly.
Step 5: Earn fuel points: Enter your loyalty card number or the phone number associated with your account to receive 50 fuel points.
Kroger.com Feedback Details to Take the Survey
Survey URL: | www.Kroger.Com/Feedback |
Survey Prize: | 50 Fuel Points |
Languages: | English and Espanol |
Kroger Survey Is Open To: | USA residents |
Age limit: | 18 years |
Receipt Valid For: | Seven (7) days |
Survey Time: | Five minutes |
Entry Limit: | One entry per receipt |
The details of the Kroger customer satisfaction survey are as follows:
- The survey can be accessed at www.kroger.com/feedback
- The survey provides the users with two linguistic choices, English and Spanish.
- Customers who participate in the survey receive a reward of 50 fuel points.
- The survey is limited to one entry per receipt, and the receipt is valid for 7 days from the purchase date.
- The time required to complete the Kroger satisfaction survey is a maximum of 5 minutes.
Eligibility & Rules for Taking the Kroger Survey
The following are the rules and eligibility criteria for taking the krogerfeedback.com:
- The survey can be taken by all legal residents of the USA who are 18 years of age or older.
- Employees of the Kroger Company and their immediate family members are not eligible to participate in the survey.
- To take up the survey, a customer must have a purchase receipt, which must be used within seven days of purchase to enter the survey.
- The number of entries for the survey is limited to one per receipt.
Krogerfeedback.com 50 Fuel Points Survey Questionnaire
Customers taking part in the survey will be faced with questions such as:
What was the purpose of your visit to the Kroger store?
How satisfied or dissatisfied were you with your recent visit?
How satisfied were you with the friendliness and availability of our employees?
How satisfied were you with the store’s cleanliness, aisle condition, and location?
How easy was it to use coupons and complete the checkout process?
How satisfied were you with the variety, freshness, availability, pricing, and quality of the products?
Rate your satisfaction with departments like Beauty Care, Fresh Produce, Bakery, Deli, Meat, Seafood, etc.
Based on your experience, how likely are you to recommend Kroger to your friends and family?
Kroger Customer Service
- Qualtrics: www.qualtrics.com/customers/kroger.
- Take the Survey on: https://8451cx.az1.qualtrics.com/jfe/form/SV_3PoB79U0AFELzMy
- Help: www.kroger.com/hc/help.
- More FAQs: www.kroger.com/hc/help/faqs.
- Privacy Center: www.kroger.com/i/privacy-center.
- Customer Comments: www.kroger.com/hc/help/contact-us/customer-comments.
- Digital Coupon Policy: www.kroger.com/i/terms/coupon-policy.
- Assistance: 1-877-444-9772.
- Sponsor: The Kroger Company, Cincinnati, OH.
- Website: thekroger.co.
- Survey URL: mainandvinefeedback.com.
- Other Contact Info: www.kroger.com/hc/help/contact-us.
Kroger Customer Survey FAQs
How do I get fuel points from the Kroger survey?
To get 50 free points as a reward from the Kroger satisfaction survey, you must purchase items from the store and take their customer voice survey at www.kroger.com/survey.
How do I give feedback to Kroger?
You can share your recent in-store experience at the Kroger customer satisfaction survey website.
How do I get in contact with Kroger’s customer service?
You can call 1-866-511-6854 or 1-800-KROGERS (1-800-576-4377) or send an email to [email protected].
What if I lost my receipt? Can I still participate in the survey?
Yes, you can still participate in the survey without a receipt using this link.
How long does it take to complete the Kroger Feedback Survey?
The survey typically takes about 5 minutes to complete.
How soon will the fuel points appear on my loyalty card after completing the survey?
Fuel points usually appear on your loyalty card within 48 hours after completing the survey.
Is there a limit to how many times I can take the survey?
Yes, you can only take the survey once per receipt.
Can I complete the survey without a loyalty card?
Yes, you can complete the survey without a loyalty card, but you will need to provide an alternate ID or phone number associated with your Kroger account to receive the fuel points.
Is there a deadline to complete the survey after making a purchase?
Yes, you must complete the survey within seven days of your purchase date which can be found on your receipt.
How do I know if my feedback was successfully submitted?
Upon completing the survey, you will receive a confirmation message on your screen mentioning that your feedback has been submitted. Additionally, your 50 fuel points should be credited within the next 48 hours.